Tumblr support has been really awesome and fast when it comes to deleting spam accounts and telling the owner of this one porn account that follows me (?) and sometimes reblogs pics of my kids (WTF?) to knock it off and delete those reblogs.
Well, that’s good to know. I was going by TJ’s travails with them when he explains his problem in detail, showing without a doubt that it’s on their end, and they reply with something unrelated, akin to “Is your monitor plugged in?”
It’s a good thing Tumblr Support is so laughable that I would never email them.
Important information regarding your security and privacy
For the last 2.5 years, we’ve used a popular service called Zendesk to store, organize, and answer emails to Tumblr Support. We’ve learned that a security breach at Zendesk has affected Tumblr and two other companies. We are sending this notification to all email addresses that we believe may have been affected by this breach.
This has potentially exposed records of subject lines and, in some cases, email addresses of messages sent to Tumblr Support. While much of this information is innocuous, please take some time today to consider the following:
- The subject lines of your emails to Tumblr Support may have included the address of your blog which could potentially allow your blog to be unwillingly associated with your email address.
- Any other information included in the subject lines of emails you’ve sent to Tumblr Support may be exposed. We recommend you review any correspondence you’ve addressed to email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, or firstname.lastname@example.org.
- Tumblr will never ask you for your password by email. Emails are easy to fake, and you should be suspicious of unexpected emails you receive.
Your safety is our highest priority. We’re working with law enforcement and Zendesk to better understand this attack. Please monitor your email and Tumblr accounts for suspicious behavior, and notify us immediately if you have any concerns.
I’m surprised they didn’t blame Missing-e.
Hardee’s shows its support for gay people.
I am sending this as an open letter because you have chosen to “bounce” any emails received from people using missing e.
As a user of what could be a GREAT product, I am using an incomplete product made more complete by the missing e features.
In response to your “hack” notice I would like to inform you that most of the issues I have had with tumblr :
• tumblrbeasts running amok
• tumblr crashes
• not being able to search adequately (due to dashes/hyphens)
• someone tripping over a cord and unplugging a server
• Comments and hearts missing from prior posts, on my page (1)
• Missing messages in my ‘ask box’
ALL of these happened with your product PRIOR to (ie before, ahead of, antecedent, preceding to, preexisiting) my use of the missing e.
(1) You’ll see that I noted the missing hearts/comments bullet? That is because, due to the use of missing e, I can find the original post in my dashboard, thereby letting me click on the ‘notes’ icon and letting me actually see any likes and comments attached to that post. So, as you can see, the missing e allows me to overcome a problem that your product actually has.
The only other issue that I have had with the tumblr product (note I said most) is when sending a message using the phone app the recipient sometimes sees it coming from “anonymous” as opposed to me. This problem has nothing to due with the E, since the E isn’t designed for the mobile app. It is a problem with the tumblr mobile app feature itself.
Despite the issues that occur with tumblr I like and respect the people I have befriended in the community (strange that none of them are tumblr staff) and will continue to use tumblr. I should like to think it a good business practice to work ‘with’ the people that can only help in making the tumblr product as great as it can be.
Although a response from “tumblr” would be nice, I don’t believe one will be forthcoming. Maybe someone can prove me wrong.
Kindest regards and a Happy New Year to the Tumblr staff,
Retrogasm: I think everyone should reblog this! The Missing e is harmless and a necessary evil for making the tumblr experience that much better.
I would say it’s simply “necessary.” There’s nothing evil about it. Jeremy Cutler has been extremely nice to Tumblr and complied with every request they made about how Missing e works.
Anyway, the best way to deal with the pack-of-lies pop-up is to click “Uninstall” then “Done.” It doesn’t uninstall Missing e, so you can keep using it, and the best part is that you didn’t agree to their ridiculous terms.